FAQ
1. Appointment Policies
At Sibel Hairdressing, we value your time and want to ensure that you receive the exceptional salon experience you deserve. To provide you with the utmost convenience and personalized service, we have an appointment policy in place. Appointments Must Be Scheduled in Advance: We kindly request that all salon appointments be scheduled in advance. Our booking window ranges from D-1 (one day before) to D-30 (thirty days before) your desired appointment time. No Same-Day Walk-Ins: Please note that we do not accommodate same-day walk-in appointments within the D-1 to D-30 timeframe. We encourage you to plan ahead and secure your appointment to guarantee your preferred date and time. By adhering to this policy, we can ensure that our talented team of stylists and beauty professionals are fully prepared to provide you with the highest level of service and attention during your visit to Sibel Hairdressing. Thank you for your understanding and cooperation. To schedule your appointment or if you have any questions, please don't hesitate to get in touch with us through whatsapp +62812-1292-8029. We look forward to pampering you and helping you achieve your beauty goals."
2. PRICE POLICIES
At Sibel Hairdressing, we are committed to providing you with the highest quality salon services tailored to your unique needs. To ensure that you receive a personalized pricing structure that reflects your specific requirements, we have implemented the following price policy: In-Salon Consultation: Our pricing is determined based on various factors, including your hair type, desired services, and the expertise required to achieve your desired look. We believe that one-size-fits-all pricing does not do justice to the individuality of our clients. Why We Don't Provide Prices in Advance: We do not offer fixed prices for our services on our website or over the phone. This is because we want to provide you with the most accurate pricing that aligns with your specific beauty goals. Haircare is an art, and every masterpiece is unique. Our in-salon consultation allows us to assess your needs, discuss your preferences, and recommend the best services and products to achieve your desired results. Transparent and Honest Pricing: Rest assured, our goal is to provide transparent and honest pricing. During your consultation, our experienced stylists and beauty professionals will provide you with a clear breakdown of the costs associated with your chosen services. You will have the opportunity to ask questions and make informed decisions about your beauty journey. Your Satisfaction is Our Priority: At Sibel Hairdressing, your satisfaction is our top priority. We believe that the personalized pricing approach allows us to meet and exceed your expectations, ensuring that you receive exceptional value and results with every visit. We thank you for your understanding of our pricing policy. We look forward to welcoming you to our salon for a consultation, where we can discuss your beauty aspirations and create a customized pricing plan that aligns with your goals. Your beauty journey starts with us, and we can't wait to embark on it together.
3. CONSULTATION IS A MUST
We want your experience at Sibel Hairdressing to be exceptional from start to finish. That's why we consider consultation an essential part of your beauty journey with us. We're here to listen, understand, and guide you every step of the way. Your beauty transformation begins with a conversation. Schedule your consultation with us today, and let's embark on this exciting journey together. At Sibel Hairdressing, we're ready to make your beauty dreams a reality.
4. REQUEST?
Besides Haircut, At Sibel Hairdressing, we prioritize the health and safety of our clients above all else. Our chemical service policy is designed to ensure that every chemical treatment we offer is carried out with the utmost care and consideration for your well-being. Here's what you can expect: No Requests for Personnel Chemical Service for your safety and to achieve the best results, we do not accept requests for personnel chemical services. This is a mandatory step to assess your hair's condition, discuss your desired outcome, and determine the suitability of the chemical treatment.
5. Your Satisfactions Matters
We are dedicated to continuously improving our salon experience. Your feedback and concerns drive us to excel and provide you with the best service possible. Our goal is to turn any dissatisfaction into a positive experience. We want you to leave our salon feeling pampered, valued, and delighted with the results of our services. Your trust in us means the world, and we are here to ensure that your time with us is exceptional. If you ever have a complaint or any feedback to share, please do not hesitate to reach out to us. We are always ready to listen and work with you to find a resolution that leaves you completely satisfied. Thank you for choosing Sibel Hairdressing. We look forward to continuing to serve you with excellence and care.
6. Payment Options
At Sibel Hairdressing, we understand the importance of convenience and flexibility when it comes to payment. To make your salon experience as smooth and hassle-free as possible, we are pleased to offer a variety of payment methods: Cash / Debit Card / Credit Card / QRIS. We took all options without any extra card charges.
